1001Hobbies UK – Cashback, Rebates & Rewards

If I could give this terrible company zero stars I would. First of all, they pretend to be in the UK but they are in France! Secondly, they sent me half of my order (which came damaged which they refuse to replace) and refuse to send the other half. They printed a postage label for replacement of other half of the order to make it look like they sent it but they never dropped it at the post office. They refuse to give a refund or even reply to emails. I have reported them to my credit card provider for reversal of funds. AVOID! These guys are terrible, scamming thieves!

I pre-ordered something from them back in June that was supposed to be released in August. I still haven't received it (i also have not received any updates on what happened with it). When i sent an e-mail about it i was ignored. Awful company that does not care how they treat customers. They should be shut down.

I was searching for a while for a Gundam Aerial and once I found it at 1001hobbies I was over the moon. Yes I had to wait a bit as it was a preorder product but the communication from 1001hobbies from the start was perfect, I wasn't bombarded with emails trying to sell me other stuff, just quick updates letting me know expected delivery dates and shipping updates. The package actually arrived early and in pristine condition. I couldn't be happier. I have several gunpla models in my back catalogue still waiting to be assembled but I built this one right away. THANK YOU 1001HOBBIES.

Ordered on a Thursday; arrived on the Tuesday (after a bank holiday) really fast delivery!

Overall, did what it said on the tin, large choice of kits, arrived as expected. A little more care with the packing of the items would have been time well spent, as one of them, a sheet metal kit, arrived bent, but fixable. N.Gibbs Cardiff UK