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I bought the newest model of Keurig Supreme Plus Smart. DO NOT BUY THIS. It is stuck on DESCALE mode. I haven't used it more than 2 months. Didn't have to I just wanted a newer slimmer model. I didn't even open it until a month after I bought it. Go to make your coffee, and YOU CAN'T. Descale lights up and you must descale. It takes 3 to four times after you put vinegar and water the first time, to empty that water holder. After an hour still says descale and still no coffee. They then suggest you buy some Descale solution from Keurig. Huh? This little thing isn't worth it and I am still in Descale mode after following all instructions!

I’m on my third Keurig Supreme model (2 Supreme and 1 Supreme Plus) since Dec of 2022. My last 2 only lasted a few weeks or more. All 3 units erroneously showed “add water” when they didn’t need any. The company offered, after a thorough phone call yesterday, to replace the water tank?!? I’m quite sure that 3 units, 2 different models, all having the same problem is NOT the water tank failing! (The employee at the call centre was very good, just not Keurig’s machines, to be clear.) Do NOT waste your money on these models (or any Keurig)! Buy a Nespresso machine instead. I wish I had in the first place. Keurig should step up to the plate and voluntarily RECALL the Supreme and Supreme Plus models! SIDE NOTE: I was using filtered water in all 3 units and live in an area where the TDS (total dissolved solids) are less than 30ppm (‘safe’ water is considered 300ppm or less). My water filter has a handheld TDS meter, and for the last 2 units we’ve used exclusively water that read TDS of 0ppm (the filter company recommends replacing the filter at 6ppm.)

Keurig products are CRAP . DO NOT BUY THIS JUNK

New client and placed my coffee order in early February. I live in Western Canada so did not expect to see my order for a few weeks especially since it was being shipped from Ontario and covid-related delays were expected. Was pleased to receive my order one week later. Great and reliable service Thanks Keurig Canada!

We placed an order at Keurig.ca to help support other online stores rather than Amazon or Walmart. It is for Christmas so we allowed extra time due to COVID. Keurig.ca has a huge variety of flavoured coffee as well as coffee makes. Our order arrived by Canada Post within 3 business days!! Well packaged and provided full tracking of shipment. Very pleased we ordered here. We will definitely order our coffee from here again while referring friends and family.