Marshall Headphones – Cashback, Rebates & Rewards

Their customer service was top notch when I needed to return a product as it didn’t do what I had expected

Not only that the Monitor II headphones I bought are a wonderful product. It's the best you can get in this price segment with a great one button steering. Unfortunately there was a problem with a sizzle coming up in very long calls. The really fast (we are talking about hours - was like they were waiting for my answer) and friendly customer support tried to solve it with me. Unfortunately it could't be solved, therefore they have sent me a new one. Really outstanding! I will buy only Marshall from now on :-)

after sales customer service is terrible, some kind of bots answering, no solutions to problems or answers to questions, just the standard ones that are on Marshall's link. I have been a fan of Marshall for 10 years, but after my last purchase I will be giving up. bots... ID Sorry but, Marshall's products have become the usual garbage of Chinese production well I did what you asked, I forward all the mails, no response, apparently too many mails for the bot...conclusion, avoid Marshall made in China, which are all made in China now. ******************************************************************* Glad to change my mind about Marshall support, problem solved. Thank you. special thanks to Sherri.

I have experienced excellent customer service from Marshall. Good and fast communication, providing best solutions. I can fully recommend Marshall shop and also their products, independent on the shop where you have purchased the article, if you need help, they are always willing to help you professionally.

Absolutely the best customer support I've come across. I really recommend buying a pair of marshall headphones, if you have any problems with your headphones, you will have the best support to solve your problems.