Seton – Coupons, Promo Codes & Special Offers (4)

Excellent customer service. I have used Seton for numerous items and they have never let me down. Excellent quality products and fantastic communication.

Never purchase from Seton. I ordered 1 set of P95 masks online from them about 2 months ago. The following bweek I ordered another box. The shipping date was set for 3 weeks after each order was placed. When 4 weeks passed, I called and was told they were being shipped tomorrow. They were behind because of Christmas. I found it hard to believe since it was February when I ordered. A week went by, I called again, a representative said she saw my order in the system, but nothing else about it. She said she would investigate, and call me back. No call ever came. I called again. This time the representative said the item was on backorder, and could offer no delivery date. I pointed out the invoices contained delivery dates. Then he copped an attitude and said "I'm surprised you were even able to order these. They show they're out of stock on the website". I pointed out that they were not out of stock when I placed the order, as I have 2 invoices. I cancelled the order. They took my money up front, and they didn't credit it back until I called the credit card company. Once Amex contacted them, I received an instant credit. They are willing to peddle product they don't have, and not disclose that information.