Stuhrling – Cashback, Rebates & Rewards

A lot of bad reviews but I thought I'd take a chance. Charged way too much import duty by DHL which I need to fix. Watch does not work straight out of the box. The automatic movement is just dead. Now on to the dreaded customer service. Lets see how that goes. Model depthmaster heritage 883H 42mm diver

I had a very terrible experience with Stuhrling watch. I ordered a watch but decided to return it because of the shipment isue. When I received the refund, I noticed that the company had deducted some money from the amount, without any explanation or justification. I contacted their customer support multiple times to ask why this happened and what the cost was for, but they never replied to my inquiries. This is unacceptable customer service, and it shows that the company does not care about its customers. I urge anyone considering purchasing from Stuhrling watch company to think twice before doing so. Their lack of transparency and disregard for customer satisfaction is a red flag, and I regret ever doing business with them.

Watch hasn't arrived. Tracking shows it as being at the DHL depot for over a week, yet when I've contacted DHL they've told me that they have nothing scheduled and to contact Stuhrling. I've emailed them 8 times, whatsapped them and had no response from anyone. I'm now going through PayPal to get my money back. If I could, I'd give no stars.

Personally I’ve ordered 3 over 4 years. For the money they’re fantastic value, and presented beautifully. I’ve had more problems with my £5000 Breitling than my Stuhrlings.

Ordered the Formulai 891.01 Quartz 42mm Chronograph on June 17, received it on July 9. 3 weeks delivery time is pretty standard when ordering from the US and shipping to the other side of the world, but definitely something for others to consider. The watch is very decently made, looks more high-end and expensive than it actually costs. I ordered it during that time as there was a Father's Day sale going on, originally $195 discounted to $125. However, the following week after Father’s Day, prices were reduced even further to $100. Unfortunately, the chronograph second hand on my watch is slightly misaligned with the 12-hour mark. Don’t know if this is only on my particular watch, or if it’s the same on others as well. Either way, quality control can certainly improve here. Although I haven’t been wearing this watch daily, I noticed there is already a faint scratch on the crystal. I definitely did not expect it to be sapphire crystal, but I certainly hope that there is more information available on the product and its specifications as it is not existent on the website or the instructions manual. Overall, I’m quite satisfied with my first ever purchase, but I can only recommend buying when there’s a sale going on.