Freedom – Cashback, Rebates & Rewards

We we attended the Mandurah store in WA recently and we were assisted by Kylie J. We've bought our fair share of furniture over the years and we were very happy with the service and time spent by our CSR. Kylie was extremely friendly, very bubbly, helpful, courteous and knowledgeable in both the company products and the styling as an experienced interior decorator. This made the process of choosing our furniture so much easier and she gave us ideas we wouldn't of thought of. She brought out the designer in my hubbie, who knew he could be so creative. We're really looking forward to our delivery in the next few weeks and transforming our home.

This is specifically about Freedom online and the dispatching store (cannonvale WA). I live in Queensland and was a bit surprised when the online order was sent from WA but never mind. Except the mirror arrived broken I doubt it left the store that way, but the refund process was prompt and exceeding reactive and polite. Thank you!

Good experience at Geelong Freedom store. Merccy was very helpful, patient and explained everything well. Very happy.

EDIT: Freedom came to the party. The issue was resolved, they even went as far as providing a 20% discount for future order. Pleasantly surprised. Thanks for acknowledging

I had issues with my bed head and base attachment. Melanie (Mel) from Geelong went out of her way to makec sure the problem was looked into by one of the store experts. Several approaches were given. Her patience and positive approach and referral of a store expert fixed the problem finally. Thanks Mel and team Geelong at Freedom. I will definately be back to make purchases as nothing was too hard and service with a smile. Regards Gordana