Psycho Bunny – Cashback, Rebates & Rewards

Since November i have had at least 7 orders either fully refunded or partially refunded yet the same items in the size i wanted remain on the website as available . They are quick to charge your credit card but then say it may take several days to refund you- is it actually legal to actually charge you for products they know they dont have in stock at all? Their clothes if they do actually arrive are good quality you just cant rely on the order being fulfilled

Took my money for an order 1 minute later I get a email saying your order has been cancelled due to it being out of stock then why put it on your website I am in the uk if they choose not to give my money back I will have to call my bank and go through a lot of headache but then again it being an American company I am not surprised this has never happened to me in the uk ever before !

My order was lost - by UPS - I reported it to both psycho bunny and UPS - basically I spent 2 weeks contacting both UPS and Psych Bunny - with both companies , saying it was my problem and there was nothing they could do about it. Thank fully AMEX was more accommodating and I was able to stop payment - totally disgraceful behaviour by both companies

I've been to the Vancouver, BC store and most recently to the Honolulu, HI store. In both cases customer service has been excellent. I don't know about mail order as it's too expensive to get it shipped to Hawaii, where I live. Vancouver was my first exposure to the brand and while expensive, due to the exchange rate, pricing was better than in the U.S. Initially I was skeptical of the look, but the clothing (polos, t-shirts, hats) is well made. In Vancouver I got a hat, beanie and t-shirt, with subsequent purchases in 2024 at the Honolulu store, and I am now definitely a fan. Main negative is that you have to line dry the apparel. I wish they would adjust their shipping charges to Hawaii so I can get stuff that is not available in the store.

I dunno what people are talking about... This place is amazing. They are very nice if not a little slow to hit you back.. but they always fix things... I've been gifted a 210$ sweater cause they sent the wrong one and I needed the white and black ver. For a formal to do... They said keep the sweater we sent and the one you ordered is already in the mail were sorry and hope you like your new sweaters. Like that's too level... I don't expect that ever again but they are that nice and the clothing is all too drawer material and the fit and finish or so called build quality is absolutely of the highest level or damn near the embroidery is OP AF. Always. It doesn't distort the sweaters ... It's just a great brand and company all around top notch.