Thistle Hotels – Cashback, Rebates & Rewards

Absolutely impressed with everything. Booked 1 night stay (only) in early may 2022. The person from the reception was very polite and helped us to retrieve the booking we've made earlier. After that he helped me with the luggage and showed the room. All the question were answered promptly without no hesitation. The room was clean and tidy, literally full of everything you might need during your trip. The reception staff speaks different languages which help the interaction with them. The biggest surprise was the next day, when we asked the reception to keep for a few hours our luggage (as the driver booked for the airport run, was booked for a later time). The reception guy told us that there is not a problem at all to leave all the luggage inside the hotel. He gave us a separate badge for each bag/luggage we have left. All of that for free. The only frustration I have is that I did have some cash to tip them, as they definitely deserve that! Would recommend this hotel to anyone, especially this branch of Thistle Network!

We stayed at the Thistle at Heathrow for several days because my husband was ill and couldn’t travel. The staff made a difficult situation so much easier! They came to know us, anticipated our needs and genuinely made us feel at home. George and the restaurant staff work tirelessly to provide enjoyable dining experiences. The housekeeping staff attends to every detail. Thank you Thistle!

Great, booked 1 night and a fly and parking package for 15 days. The hotel is not the most up to date, but is adequate and acceptable for a 1 night stay, when you factor in the parking compared to some other B&B's etc or just meet and greet parking at T5 it's actually cheaper and you are getting a night in a hotel into the deal. Options to get Terminal 5, is the Local bus, runs every 15 minutes , and costs only £1.50 and stops outside the hotel, bargain! Heathrow PODS, which is £6 each way, unfortunately they weren't running due to Covid, and it was a replacement bus service instead. The access to the PODS, is at the back of the hotel car park,so very convenient if you are choosing that if you have an early or late flight! Staff friendly, will give you a bus time table if you want one. Breakfast is expensive! coming in at £16!, ouch, there is a mcdonalds a short distance across the road, go there and save yourself a kings randsom or drop into the unlimited buffet breakfast at premier inn which is opposite for £9.99 Checkout is at 11 a.m. which isn't bad, BUT if you want to stay longer, it's an eye watering £15 per hour extra!, no waaaaay! One thing I would like to see from an airport hotel and I don't know why you can't do it, is an early morning checkin. I returned back to UK and Heathrow at 07:25 a.m. after a 9 hour flight, I didn't sleep , I was really tired, it would have been nice to have an option to rent a room for a few hours in the morning so I could have got some sleep before driving home. or just booking an additional night, but being allowed to checkin at 08:00 a.m. without some silly excess early checkin charge being applied. instead I went to mcdonalds bought coffee, drove as far as I could home, before pulling into a service station and sleeping in the car for a few hours.

Stay was one night in shared room, separate beds, with a friend. All paid for as a prize draw prize with Craghoppers outdoors brand. All I had to pay was the breakfast costs for myself and my friend, in the morning. It was a really nice hotel overall. I liked the place. Very much indeed. Great location in central London. Holborn area. Staff very polite and helpful. Room a little small for a Four Star though, including quite a small old style bath with shower attached. I had expected better really for a Four Star, but it was entirely adequate for a single night. But too of course it was London, and an old building, really two knocked into one building years ago apparently. So was not exactly really expecting the Ritz. Phone in room came with no number on it, oddly, listed for ringing down to reception if needed. Had to go down myself to ground floor in lift, for help from desk staff in getting lights in room working. As was not familiar with the key cards also being used to power lighting circuits as well as door locks. Now I know. The linen on bed was fairly clean, fresh. (Not totally brilliant white. Was a reddish stain to end of the duvet cover. I didn't notice it till making bed next morning. Wasn't from myself, as nothing on my feet could have made the reddish mark. I kept my socks on. Didn't affect me overall. ) Otherwise sheets, pillows and towels provided to room were adequate and immaculate white. Room had no mini bar, but only bare provisions for making yourself two hot drinks, to be made with provided kettle. Two little biscuits. No mints! Happily I brought my own hot drinks sachets for the morning hot drink with milk. (Ex Squaddie, you see. Travel always with own brew kit and first aid kit as standard.) Few toiletries in bathroom. Surprised me. One tiny soap bar. Three little bottles of shampoo etc only. No face cloths. Small box of tissues. Adequate lol roll provision though. Good centrally placed big tv screen in bedroom area, of a small room overall, so we watched a bit of news till tired enough to sleep. Otherwise not a tv person me. A radio would have been nicer. After lots of walking and travel up earlier by train, I didn't have too much of troubles sleeping. Didn't see any radio, or alarm of any kind provided to room. But had mobile phone for that. There was a fair bit of noise from adjoining room of flushing toilet in late part of evening. And movements in hall to other rooms till late, but you get used to it, and I was able to not let it disturb me too much. Room was really well heated. Bit too much for me. It woke me up a few times in early morning. As it was just too hot. With duvet and heating! Staff all really very kind and lovely. Especially the girls running the breakfasts area in the morning. Very competent and super helpful. Breakfast was twelve pounds a head and all in buffet style. So you certainly get your money's worth there. Well cooked food. Good cooked breakfast. Nice presentation laid out. Didn't get to try everything there on offer, but what I did try was very nice. Cook your own toast in toaster machine. Nice coffee and orange juice. Fresh fruit and other food choice options all provided. Impressive. I felt relaxed there. Great start to the day before uncomplicated check out. You just drop the key cards into the box on the wall. As desk staff poor man was busy with a rather rude foreign gentleman, speaking unkindly and rudely to him, I thought. He seemed to handle the problem man well. Probably better than I would have done in his shoes. I liked the place basically. Would stay there again.

Fantastic experience at the Thistle Holborn , receptionist was fantastic - Naoual, couldn’t do enough for us . Would definitely come back to this hotel