Daily High Club Tracking Order Status

Update. Peter L. was awesome. As I stated he had emailed within a few hours of my first email and writing the review. He fixed the problem and didn't make it harder on me. Thank you. So I have upgraded my review from 2 to 4 star. First the site will claim order now have by this date. The date was not even close to when I got it. Next they couldn't even send the one item I ordered. They sent something else! So now that I've waited for something past the date they claim. They couldn't even do they job. Send the right item. As of now I'm giving a two star. Because while writing this, they emailed saying they are fixing it. If you want 5 stars. Do it right the first time. If the company can't, start looking into why it happens.

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Ive recieved 3 boxes from this company, each one arrived well after the themed holiday. In fact, when I got an email saying i was getting a november box, and saw the November was ANOTHER sillipipe, and a cheap looking turkey bong, i contacted support to cancel. She said it was cancelled, yet yesterday, December 6th, 13 days after Thanksgiving, this shìtty Thanksgiving box arrives anyway and they charged me for it. And the email about the box, and the day i contacted them was weeks before Thanksgiving. If they send me any more unwanted, nonordered boxes, Im not only disputing the charge with my bank, Im reporting them to VISA and the BBB. I really didnt want to deal with them again at all anyway. You see, when i placed the second order, they had reward gifts advertised. And it worked by tiers. So spend, $50, pick from the $50 gifts. Spend $100, pick a $100 and a $50 tier gift. This is how it was supposed to work. In the $200 section was a former box, cat box. So i spent $200 to get that along with the 150, 100, and 50 boxes. I to this day have not recieved a single one of those 4 bonus gifts. And its been like 3 months now. Bait and steal by deception. I contacted customer service and typed a long inquiry explainig the situation, what i was supposed to get, and so forth. Gave order number, exact product names, etc. i know the 200 was the cat box, one was supposed to be a scorpion bong, i think a RAW cigarette roller was the 50, and there was one other thing. I recieve an email back with a screen shot of the gift offer and the only words "these gifts?". W tf? No dummy, Im talking about the gifts on wheel of fortune... W tf do you think im talking about? Didnt get any more responses after that. Yo, the first 2 boxes didnt even have the clipper lighters in them! Twice in a row, first two orders, both missing items (was a mat missing too). What are the odds of that unless its a very common occurance? I found out that a company called Hightide owns this company, as well as Dankstop, Grasscity, Smoke Cartel, Nuleaf, and Famous Brands. I would be reluctant to order from any of those ever again. I had issues with a couple Grasscity orders as well already (broken & missing items), and these are all run by the same parent company, so I'm sure they all share the same shady business practices as daily high club. Edit 12/24: i did recieve all four missing gift items a couple days ago. So it took a few months, but i did recieve everything in the end

I've been a DHC subscriber for over a year, and the quality of the glass combined with the fun accessories always brighten up my month. The shipping timelines were tough earlier this year but things seem to have straightened out and everything is coming on time now.

These boxes are always such a joy to receive. The items are always very cool and unique. The assortment is awesome and always has me covered until the next box arrives!