Designers Guild Tracking Order Status

Great colours, terrible quality Thank God I didn't pay full price. I got a couple of towels in the sale and they pulled within hours of use. When I queried that, I got the worst customer service of all time: arrogant, complacent, and a big F.U. I'll never shop with these f'ers again.

Refund issue: Took a long time and a lot of chasing but eventually got through to Debbie, who processed refund immediately, recognising the fault was not on my side. A good result, just a shame it took so long to achieve it.

We bought 4 sofa cushions costing £100 each as the pure linen cover had the most beautiful design and pastel colours, however, after only short time the feathers started poking through the cushion and within weeks more and more feathers were lost as the shaft of the feathers is quite sharp and the inner cover was useless at keeping the feathers inside. We have now kept the linen covers but had to ditch the inners where feathers just continued to be lost. I would add that these cushions did not get heavy use with no pets or children in the house and very disappointed that the feather inner pad covers were not better and tighter weave quality. Gave it two stars as the linen outer cover was beautiful otherwise it would be hard to award it one star having cost so much.

Well I’m going to write a positive review despite others I have read. We have recently finished a bedroom with DG wallpaper and paint. My husband, who has been decorating for almost 50 years, said it was one of the best papers he has ever hung and thought the quality of the paint was excellent. You can’t please everyone as we all know.

i purchased an italian kitchen table but the leg was badly stained. Designers Guild were totally helpful and polite and resolved the problem for me. Cant thank them enough!! Delivery men and customer service both excellent. Will definately use this company again.