eMusic Tracking Order Status

This site used to be good 10+ years ago. Now, it's super hard to find anything to download since none of the record labels want to deal with them. That, and they don't care about correctly labeling artists; I told them like 50 times that one artist had other artists included on their page and they never once fixed or addressed it. The worst part about eMusic? They don't EVER remind you to use your credits, and your credits don't carry over. They purposely give you no way to get reminders about downloading your songs because they want you to miss your monthly allotment because you already paid and won't get anything. I'm on a grandfathered plan that gets me cheap music but it's not at all cheap since I always miss my monthly amount by like one day so I lose out on like $30 each month of credits. Super annoying. Just stay away from them. They didn't even send me an email saying I was billed my yearly membership, so I missed two months of credits right off the bat. Over 10 years ago I would have recommended them, but with the content they have now it's not worth the trouble of missing monthly credits because they won't tell you to use them. I'd give them 1 star now, but I gave 2 just because I remember what it used to be like.

eMusic managed to renew my annual subscription even though the card I had on file with them was expired, by going through the credit card company to put the charge through on the new card! I did not authorize this. When I saw the charge I immediately contacted eMusic to cancel the subscription. They refused to do this and would only agree to cancel the subscription on 2/28/2019! I consider this predatory practice and warn anyone who signs up with them to beware. Spotify is so superior to eMusic that I don't know why anyone would want to bother with an eMusic subscription as it's currently configured. It's cheaper, and there is a far vaster selection of music.

I was a member for years and it has a great selection of music. However, in recent times the quality of service has plummeted to the point I had to cancel as the site became unusable. The necessity to use their own downloader was always slight problem but when that downloader ceased to work I could no longer access music from them and there was no solution available to me. After multiple attempts to contact them spread over a period of months (I was still paying the subscription but with no benefit for this) they did not even make one attempt to respond or fix the issue. A few years ago when previously I had attempted to contact them they responded promptly. As a result of throwing good money to bad for four months I cancelled my subscription. In conclusion if it works for you then fine but if there is a problem do not expect their awful customer services to ever respond.

I have been a subriber since 1998ish. Alot of great indie music has come come my way! If you do not know independent music (or most ganres) this is not for you. Alas mainly for dedicated music lovers. Best pay-music-service I have seen..

i thought i had cancelled my subscription but they continously took money from my account. It wouldn't be so bad if the credits accumulated, but they don't roll over credits from month to month, essentailly they are stealing your money. Very poor form, I will definitely be avoiding them in the future! They offered me a months worth of credits for the inconvenience. What about the other 10 + months? They also said the rolling over of credits is "frustrating". (see screengrab) It's more than frustrating! It's daylight robbery!