EvesAddiction Tracking Order Status

Recently I had stumbled upon Eve's Addiction while looking for a gift for my boyfriends 40th birthday. Their "Men's Chisel Custom Roman Numeral Matte Black Leather Bracelet" was perfect! I ordered and waited with baited breath for it to arrive. Unfortunately, when I received the notification that it had been delivered, I immediately opened up my door (was WFH that day) but no package. I panicked a bit since his birthday was only a few days away but tried to remain as calm as possible. Spoke to multiple customer service agents from both EA and from USPS but according to everyone, the package had been delivered and there was nothing anyone could do. Seems like the alert had notified my hours after the mailperson had left it buy my door and someone had snatched it during that time! Thankfully, I was finally able to reach a supervisor who, after hearing my saga, immediately sent me a replacement which was miraculously received on the very day of his celebration! The quality is fantastic and I will definitely be purchasing from them again, but will have it delivered to my office next time!

On Christmas morning I opened a gift from my daughter and what a beautiful gift it was. A ring with all my children's birthstones. I cried. I loved it so much. So you can imagine how my heart was broken because a week later after only wearing it twice two of the stones were missing. I feel bad for my daughter who took the time to find that special gift for me and the quality of the ring was not to par.

I ordered a birthstone cross as a mother's day gift for my daughter from her children. I am very disappointed it looks nothing like the advertised photo. I am surprised as I have received a birthstone necklace from Eve's and ordered a birthstone necklace for a friend recently and found them to be lovely which is why I am so disappointed the cross appears to look discolored on the left upper and lower sides , looks cheap. I'm updating the review as my daughter said it is pretty but I just expected a higher quality-looking piece based on past positive experiences.

Originally, I had received a purchase that had broken during its shipment, but I emailed them via customer service, and they responded within less than 24 hours! I have my new purchase already on its way, and it was free!

I was given a necklace with two initial charms for Mother’s Day of this year. After wearing it for a month the gold has scratched off and worn away. They are telling me it’s a personal item And may not be able to be returned. I want to exchange it for the silver one hoping it won’t wear away. Sadly the items are not the quality I expected.Ive ordered two of the same items before that were sterling with out an issue. Unless you get Sterling silver I would recommend another company.