Hanna Anderson Tracking Order Status

I finally gave HannaAndersson a try and was pleasantly surprised. Their fabrics seem high quality and durable - so far everything I’ve purchased looks like new after washing. Nothing has shrunk (although I never machine dry clothing anyway - the dryer just eats the fabric). The patterns and colors are lovely, and the sizing is great. Everything fits true to size, and still seems to provide lots of room in which to grow. I will definitely continue buying from HannaAndersson.

Striped pajamas are not the quality they were about 5 years ago! They were very thick and long lasting. Now they are very thin and stretchy and become worn a lot quicker with normal use. I will be finding another brand not worth it anymore!

I was skeptical to buy when I saw the reviews here, but I have to say that I’m more than satisfied!! They are actually better than the picture and the material it’s just comfortable and very nice quality. For reference, I bought the “Dear Deer” Christmas pijamas.

I have to share a story after I gush about this company… I just have to say that I LOVE HANNA ANDERSON . I truly adore them and the clothes they produce, they last so long and my child is rough on her clothing, it is hard to find good quality childrens clothing that doesn’t wear fast in the wash… but my MAIN POINT is that their customer service is epic. I am a very exhausted scatterbrained person, I ordered matching pjs for all of my family and needed them asap for a special surprise coming up, well I’m waiting for the package and luckily I took a look at the address it’s supposed to be shipped at. I look and realize, I combined the number of my work address with the street name of our new house, THE COMPLETELY WRONG ADDRESS, and it was my fault whole heartedly. I called ups and the my couldn’t help, they said to see if the shipper(HA) could put in a request…. I call Hanna Andersons customer service, I was maybe on hold for 2 minutes… super easy getting connected to a real live person. I explained the issue and how I messed up. The kind woman said “well that’s alright! We can put in a request to change the address, if they can’t” then she said… WE WILL SEND OUT A REPLACEMENT PACKAGE AT NO COST TO YOU! No cost to me!???? Replacing all 7 items for free because I typed the wrong address?!?! Now that is 5 STAR customer service

The best customer service experience I have had in a long time. I can not fathom any negative review being legit other than a hateful person... Not only are the patterns absolutely adorable but the quality is top notch as well. As for customer service they are unbeatable. I had ordered 2 sets for a baby shower weeks in advance. I noticed they had arrived to my local FedEx but had just been sitting there for over a week. Being that the shower was in 2 days I started to panic and contacted Hanna for advice. They were beyond accommodating and understood my worries so shipped out my order again for overnight shipping AT NO COST to me. That means they ate the cost off both the shipping and additional product just to help me out, this is the type of customer service you never see anymore. I can't thank Hanna Andersson enough for their accommodations and I will now be a customer for life.