HoMedics Tracking Order Status

Last time I but anything from homedics. It's the pgm-au-1000 pro massager $300. Just over a year old not often used. Stopped working motor smoking massage attachment doesn't move

I got a Homedics air purifier. My son paid $329 for this thing, it lasted for eight months I called the company, which is the worst company I’ve ever dealt with, they said I had to purchase a $32 box to get it to ship back why do I have to pay for a box? It’s not my product that broke I said you’re not gonna stand behind your product. The lady said no I’m sorry we don’t do that. You’re kidding me. Don’t buy from this company they don’t stand behind their products.

Last month I bought a "HoMEDICS TotalClean 5-in-1 Air Purifier AP-T40WT" Talking here about delivery by HoMedics is not relevant, since it was bought from another local company in my country (Netherlands) which delivered perfectly. The thing is working well and I have no complaints about it at all; It should kill viruses (by UV-lamp) so that is why I bought it. At the lowest position it is almost noiseless. I t has 3 years guarantee. I am happy enough with it. also, for over 10 years I have a HoMedics massage gadget for my back with a heating inside. It is still working..!; a very nice thing. So I certainly have no complaints

I have homedics foot and calf massager as well as the neck and traps massager with heat and i love them. The neck and trap massager has the built in spots for your hands to rest in, as well make fine adjustments to the position of the massagers. The neck and massager moves and i have the plug-in version, the cordless would have been more convenient by far but no complaints. The foot and calf massager is a game changer, an absolute mind blower of a product. Brings me tears of joy and fall asleep at the peace it brings my feet and calves after a full day of standing and lifting at work. Talking about it now is making me go use it now. Also I have 0 experience with their customer support or service. I feel bad for the lady who posted her experience with customer support.

I live in Israel and have been an old and loyal Homedics customer for over 10 years, buying their lower-back-support and foot-bath products. Whenever I needed repairs Homedics referred me to their Israeli distributors, who said they could no repair them and forced me to buy new products. Ten days ago I wrote the company about a problem with my foot bath. They sent me an automatic reply saying, “Representatives are working as quickly as possible to ensure your inquiry will be responded to, in the order they are received. We are here to ensure that your Homedics product is working to your satisfaction.” Since then nothing, zilch. I have e-mailed twice more but they have ignored my messages.