Manduka Tracking Order Status

Excellent customer service. Prompt and friendly replies. Mat towels are a bit pricey thats why I gave a 4. Also a 4 because of items not being shown out of stock at the time of purchase and then getting an email saying, " oh sorry those items are out of stock." Its honestly no real big deal, just expressing an honest review. The Pro-lite mat is awesome. Pricey, but life time guarantee. Although it is very slippery when it gets wet at first, the Mat Towel actually helps with it a lot. The carry strap is very easy to use too, and helps with freeing up hands to carry other items if needed. Thanks Manduka, I will certainly come back. and remember all...... "don't forget to bring a towel"

This review relates to Manduka in The Netherlands. I ordered a very expensive yoga mat, a carrier bag, and mat cleaner. The mat cleaner bottle broke immediately, so I wouldn't bother buying this product. The carrier bag also left black, irremovable marks on the yoga mat. So DON'T BUY THE CARRIER BAG. The yoga mat itself however, is wonderful. I contacted customer support about the issue, and they were extremely helpful. They sent me a replacement mat and gave me a refund for the carrier bag.

I love Manduka. I've been a long-time yoga practitioner and there really is no better yoga equipment than theirs. Not sure what these negative reviews are about because I've only had good experience on their website and ordering...

Order was very severely delayed because of Brexit but the products themselves are really good

Do not order to Switzerland. The customer service is very bad. For 3 products that were 100.-, we had to pay 25.- for shipping, then 75.- for import taxes and fees from the shipping partner. They should not be selling to Switzerland if you have to pay double the price for a product. Also I had to pay the tax in Switzerland and now I have no way in recovering the 20% VAT I paid on the product too.