no7 Beauty Tracking Order Status

I’m giving a two star review because staff are friendly and helpful plus the shop is usually well-stocked. BUT No 7 Future Renew Serum is a rip-off. Packaged misleadingly in a heavy silver container around 70ml size, with only 25ml contents! I thought the pump had stopped working. It’s way too expensive for the amount in there and I’m annoyed at being mislead

I had found out that no7 had a separate website and warehouse to boots via a facebook ad. I was after the large no7 calendar which was sold out on boots, but still had stock on this site. Ordered no problem, checked out with PayPal for buyer protection. Was sent a tracking code a few hours later, it arrived the following day packaged well.

Two stars is generous for what I’m about to write, 12 years I have been with you and it's been amazing till now how could you replace the ingredients in the early defense day cream! And not to tell me about it I found out by my face turning into spots and pimples that I have never had, it cannot be a coincidence that your new product then helps spots and pimples! I now have to go out and spend money and time in research on finding a new company for all of my products I use from you which is about 9 every three months! I am absolutely furious and to anyone else having sudden skin problems if you have your old bottles compare the back before you waste a week thinking everything you might of done different! 🤦🏻‍♀️

I have been buying perfect and protect skincare range for over 15 years. Now they have taken away the top cap on the glass pots and when you open a pot it is all over the place. So you have to scrape it off the sides to use. If I am paying £26 for a day or night cream, I expect it to be at the very least level in the pot when I open it not all up the sides with a jagged well in the middle. Who thought up this " cost cutting" exercise? Well they are obviously not paying good money for a product that resembles one from Lidl. I am looking around for a better quality brand for my well earned money.

Absolutely incredible! I went to the Skipton store and Alice performed a skin analysis using this quick technique and a specialist, handheld, digital machine. It gave instant results and I have combination-(oily/dry) skin. It also measures pores, aging and skin tone for foundation. Alice didn’t just push a single line of products onto me. She went through it and created a tailored skincare plan for me. Then she did my makeup. She’s so knowledgeable on the skincare and then talented with the makeup! She’s funny, friendly, polite and incredibly bright! After I took my makeup off later that evening my skin looked and felt amazing! I then used the Hydra night cream which my skin soaked up like a sponge. I did two applications! I woke up looking 5 years younger. I can’t rate or recommend No7 or Alice from the Skipton store any higher!