Nuance Tracking Order Status

Had problem caused by Microsoft – they basically changed how to do comments on a word document. After calling Nuance and speaking to Andres – he sorted a solution for me. The great thing about Nuance is that you can get to somebody very quickly and they will attempt to solve your problem – and also follow-up. Too many companies can't even be bothered to answer the phone…

Over the years I had bought Nuance PDF Reader, Nuance PDF Converter Pro, OmniPage Pro, paperPort and Dragon Naturally Speaking. Changed computers so deleted them from my laptop then have tried to re-install them on my new desk-top but have been flagged that I have exceeded my limits. The older one will no longer download. I liked my PDF reader but hardly used Omnipage Pro and PaperPort. Gave up on Dragon Naturally as there are better ones on the internet for free. Will stay away from this company in the future. Other companies have let me download with no problems as long as it was deleted then re-installed and I had the serial number. Some companies even had the codes online in my account and have never refused me a download no matter.

They helped me out with great service - but their website needs an update

The software DRAGON which I used for more than 3-4 months could not give me the expected notch performance. As first of all it requires the training process even after that it is committing mistakes randomly. Even the software is little costly as per the delivery of the performance. I would rather suggest users of speech recognition program to go for BRAINA which is also speech recognition program which also provides so many additional features such as searching files and programs through voice commands, searching information, controlling PC wirelessly and so many other functions. It is also not that much costly it can be afforded easily.

I have used Dragon for several years with many frustrations. Those frustrations have increased since I obtained a Microsoft Surface. Dragon has many incompatibility issues with this computer - very frustrating. My cellular phone takes dictation much better and has much better recognition features than does Dragon. I am surprised Dragon is still on the market, given its poor functionality.