Peet's Coffee Tracking Order Status

My husband have been loyal keurig customers since the machines were invented. We order all k cups from them. After a CA trip where we experienced Peet’s we switched over to Major Dickason’s. They have been excellent until the last few months. I was schooled by Keurig that the top of each k cup should be swelled up a little and now none of the Peet’s are, even those from the grocery store. It also tastes bitter. I called Peet’s, no prompt suited my purpose so I just picked one. The young man heard my story and said, “Oh, you are talking about HOT beverages…we just have cold ones here…let me give you that direct number.” It turned out to be Keurig! What is going on? They led me in circles, criticizing the water, the machine, the usual. I have gone back to Green Mountain…a shame.

I'm sitting in Peet's Coffee on 3rd Avenue in San Rafael opposite the Whole Foods and the server kind of entitled. While was talking to her doing my order trying to choose a pastry and a girl came through the door and cut the line and she took the her order before taking my order. I see this from time to time women taking preference over men to serve first. Her name was Jenjer. I'm so over this disrespectful treatment of men. Good luck

Great coffee, but mediocre subscription service. Major Dickasen Decaf is by far the best decaf around. But I'm disappointed in the really slow shipping for online orders. I have a regular subscription, and the website offers a button "SEND NOW" in case I'm running out. But "now" is 1-2 weeks later. It's not just shipping, which is unaccountably slow, but internal processing because it can be several days after pressing "SEND NOW" until I get an email saying "We're processing your order...". I suppose I'm comparing Peets with Amazon where orders are processed the same day and next-day delivery is common, and 2nd or 3rd day almost always. Just saying... it makes me want to cancel my subscription and go buy beans in person at a nearby (not Peet's) shop.

Below is my original review and while I have enjoyed Peet’s for quite some time, we have cancelled our subscription based on their staunch support of Republicans (the company’s donations, not individuals). This has not been a problem for us in the past, but now that party has devolved into an anti-democratic, anti-science, anti-truth party that promotes and glorifies in violence and chaos, we have to draw the line. Everyone has the right to believe in what they want (at least for now) and I did not delete the review below because I hope we can return to a time when we can agree to disagree on policy and all agree on democracy, fairness and freedom for all. We have been getting Peet’s delivered for over 20 years. I fell in love with the Garuda blend when I lived in San Francisco in the 90s and they are a part of my every morning. My subscription experiences have been great. I have lived in several cities since SF and the delivery has always been great.

I go to this coffee shop every morning, I like everything, especially the seller) nice and good woman. always smiling and making great coffee