Plants Tracking Order Status

This company was almost perfect. Both of my orders came to the recipient looking just like the website picture and arrived on the correct date ! The only thing that I didn't like was that they didn't tell me about their sale and free shipping when I was ordering on the phone. But they then credited me the shipping . I plan to order again in the near future. I think they are a good company .

Ordered a plant to be delivered to a memory care facility and sent pictures to customer service provided by the nursing staff. Plants.com customer service said they are unable to open attachments and requested cut/paste and fullsize picture of the watery ball of mess. Asked for a valid email to send pictures as I am not at a desktop to cut/paste and the plant was already thrown out by the nursing home. Would not recommend and will not order again. Go with a different company. They will take your order and money without any guarantees of delivery time and/or quality. 2 Stars because the do respond to emails

Very timely delivery. The recipient sent me a picture and it was beautiful.

My parents loved their heart-shaped succulent planter...a nice reminder to them each day after losing their sweet dog, Roxy.

I ordered sunflowers and didn't get sunflowers delivered. They were delivered a day late. They did reply to my email of complaint efficiently but all I got was $8 credited for late delivery and $10 digital credit to order again. Why would I order again from here after I ended up paying $55 for flowers (daisies) that I didn't order and came late.