Savannahs Tracking Order Status

Excellent service & product over three transactions in the previous six months with timely helpful response to Emails. Great selection of designer items all shipped quickly to NEWZEALAND. Consistently reliable AAAA+++++ Thank you to Lisa & Team at Savannahs!

Bought a pair on Manolo Hangisis for my upcoming wedding. Originally ordered my usual size but they run large so needed to exchange for a 4. My request was responded to within the 3-5 working days advertised on the website and I received very specific instructions on how to return free of charge through fed ex. Three weeks later I was in possession of my size 4s, perfect fit! Takes a little longer than most to process but that’s because they are based in Sweden so can’t complain about that! as long as you order in good time you should be fine! I noticed the rules for returning are quite specific (how to position shoes in box for example) but this is understandable for such valuable items. I got my shoes for about 30% less than other places during the Black Friday sales. Couldn’t recommend enough and if I ever find myself in the position to buy designer shoes again (here’s hoping!) I will be coming back here for sure. Follow the rules and you will have a good experience :)

I bought a pair of Christian louboutins with them that didn’t fit me. I sent it back and they took 10% off my refund claiming that the soles aren’t in perfect condition. The shoes were unworn brand new. They attached some pictures with minor scratches probably from putting them on the floor to try. I checked their terms and there is no clause for taking 10% off my order and they already sold my returned shoe. Very disappointed at this unprofessionalism. Otherwise shoes arrived in due time and it took 2 days for them to authorize my return. I hope they can resolve this for me so I can continue shopping with them.

Sehr schnelle Lieferung, Ware perfekt und schön verpackt. Dank Gutscheincode auch etwas günstiger als in anderen Online-Shops. Würde wieder bestellen!

I have bought 2 pairs of Hangisis from them. Perfectly packed and I’m very happy. It’s a small company based in Sweden. They are quite slow at responding through email though. No one picks up the phone. Will buy again from them.