T-Bô Tracking Order Status

These are the softest, most comfortable underwear I have ever worn. Do yourself the great service and get them.

I ordered the pack of black briefs, along with the blue and must say they are comfortable and sexy looking. The bamboo fabric is great. Since my first order, I have ordered two more times and now have 14 pair of briefs. The only issue I have is I am used to elastic around the leg openings, so when I first put them on each morning it feels strange not having that elastic, but after wearing them for awhile I forget about it.

This company has a great product...but their Customer Service experience is truly a problem. I placed an order with them for one of their products, which was immediately confirmed back to me via email, and then billed in full to PayPal. However, even though they specified in the confirmation email that the item would be shipped within 1-2 business days, I have never been informed that the item had shipped. In trying to determine what the problem was, I found that their website and Customer Service experience---as others have noted here---is truly abominable. Aside from the basic purchase function, the website is primitive---there is no way to check the status of an order, or even an order history. And for anyone with a question or issue, there is no "chat" function (although the site seems to indicate that there is one, somewhere)...and there is no way to contact them by phone. There is a "Contact Us" screen...but after you submit your question, there is no acknowledgement that they even received it..and i am still awaiting a response. Responding back to the order confirmation email gets the same lack of acknowledgement or response. So, I still have no idea what is going on...although I do now see that the product that I ordered is unavailable. I imagine that has been the issue all along...and I wouldn't have minded that so much had they at least told me that it was out of stock...and refunded my money to PayPal. But, I have still heard nothing from them...and I have had to get PayPal involved for the refund. It's really a shame, because this company has some great products...I've ordered from them before with no issues. But, woe be to you if anything goes off-track. They really need to look at similar websites to see how other online companies successfully handle Customer Service.

The fit and quality of these clothes are exceptional. I love the way they look and feel on my body. The fabric of each product is different. The briefs are light and silky. The T-shirt's fabric is a bit heavier, and they are snug. The long sleeve "sweats" are heavier still. I like that they feel solid, strong, and secure. It makes me feel sexy. AND I love that the black coloring of each item stays black.

I was charged $65.98 on Paypal for an order on 12/20/22 and so far my order has not been confirmed or delivered. VERY disappointing! I have ordered from this company several times before without a problem.