The Bay Tracking Order Status

Shipping, etc was actually quite quick for me. What really bothered me was the fact that the duvet cover set looked like a washed out, old version of what I ordered. The product had none of the vibrancy and colour of what I thought I ordered, based on the picture provided to me. As a result, I will be sticking to Winners from now on as this set was entirely overpriced, despite being on sale.

On the 28th July, I placed an order, it did not go through Hence My gift card for $603 was used up My Reward points for $244 were used up My account was charged $57 all three have been used and Gift Card and Reward points show a $0 balance. I am a very regular customer, and this is really very upsetting, Now I do not know when they will be reversed, and i will lose the 25% discount which ends on Sunday the 30th. Besides, maybe some items i like might become out of stock. This is very disturbing for me. And i am extremely upset. I called on the 29th evening and spoke to THANDO who told me they will automatically be reversed. BUT WHEN. PLEASE REINSTATE ALL THE AMOUNTS DEDUCTED IMMEDIATELY, Hudson's Bay Case #12766418 Got an email that everything will reversed in 24 to 48 hours, still waiting, nothing has been done.

Great customer service shown by Charlene in the Shoe Department at Bramalea City Centre! She understood what my needs in a winter boot were, and brought me a great selection to choose from!

My order arrived quickly, it was a perfect Christmas gift!

Leslie at the Winnipeg Polo-park store in jewelry was fabulous. My mother bought Diamond earrings, pearl earrings and a pearl necklace plus some clothing. Leslie made our experience enjoyable and her service excellent.