The Skiers Lounge Tracking Order Status

Product brought online. Once delivered the box had clearly been opened before and sellotaped up. Product doesn’t work. This company doesn’t follow consumer law with regards to faulty products, organising returns and postage. Beware

One of the rudest companies I have had the ‘pleasure’ to deal with!! Email form didn’t work so I called them. Scott, the owner answered. This is the guy who went bankrupt a few years back owing many suppliers and colleagues heaps of money. “I’m not working today – it’s my only day-off – can’t answer your question as I’m at home!” Why on earth did he answer the phone if he isn’t working?? His tone and attitude was shocking!! Also owing so much money to so many in the ski industry he should be working 7 days a week to pay them back!! Thought I would give him a second change as was a previous customer and I felt sorry for him – what a mistake! My advice – go to Soultion4Feet in Bicester – ask for CEM - for great customer service, care and politeness! Avoid The Skiers Lounge at all costs – you won’t regret it!