Tri UK Tracking Order Status

Great product, great price, quick delivery!

Bought my bike a number of years ago from Tri-U.K. Since then I have returned it to them for most of its servicing and maintenance. For me it is a 50-mile return journey and well worth it. From day one their service and workmanship has been outstanding. Today I collected the bike following repairs - same story, brilliant! Thanks guys.

I was doubtful after I read the reviews, but I used their online chat to check that they had the cassette I wanted before ordering. The price was competitive and the cassette was delivered very quickly. Well packed and tracking information was provided. My advice to customers would be to check carefully that they have the item in stock before placing an order.

I had been struggling for weeks to find a site that had stock of the hybrid bike that I was after, so was over the moon when TriUK had the goods. I emailed a few queries about the bike such as it’s weight and expected date of delivery. They answered super quickly and it actually felt like the email responses were from a real human being instead of the usual robots! There was an issue with the courier and they investigated that straight away and got back to me quickly. There was also a teensy scratch on one of the handlebars (probably thanks to Hermes) which they offered a refund for even though it doesn’t affect the functionality of the bike at all. Couldn’t be happier and can’t wait to get out on my new bike.

I ordered Cannondale bike to Finland. They communicated nicely through email and answered two calls I made to them (I was worried after reading many bad reviews here). The bike was delivered in timely manner, even faster than expected. This might be because I was very active towards them.