Vincero Watches Tracking Order Status

DO NOT ORDER FROM THEIR WEBSITE AND SAVE YOURSELF FROM MISERY. It was exhausting following up on the order I put in their website. They didn't share a tracking number until after asking for it twice and the tracking number they shared of ePost Global doesn't update and only shows 'in transit' status for a week. Their customer service is helpless. Your payment will go through well but you will be frustrated at every step after that. I am still waiting for the product.

Do NOT buy the Chrono 2 in gunmetal/walnut. Unless you have lazers for eyes you cannot see the time on it in anything other than brilliant sunlight. And even then it's tricky. A design disaster if ever there was one. Oh, and took about 3 weeks to arrive. Dissapointing beyond belief.

I ordered a pair of sunglasses and bracelet on the 22nd May to be delivered into the UK. I received an email confirming the goods had shipped within 24 hours and a tracking number which turned out to be invalid. I have now been sending emails - the early ones were answered but not by providing me with the most important information of when the goods would be delivered. I have now sent a couple more emails in recent days which have gone unanswered. Is this company a serious business or a scam ?

Trustpilot reviews You can’t submit additional information to Vincero Collective because the deadline has passed. Learn more Your review Doug Fraser 3 reviews AU Rated 1 out of 5 stars 5 days ago Avoid. I ordered 5 watch bands from Vincero a month ago as I have a number of their watches already that needed a freshen up. One of the bands was the incorrect colour which wouldn't have been a big problem if they hadn't put their prices up. I have emailed them 3 times now with order details listing my desire for the correct order to be reposted out but have ignore all 3 emails... not one response back in over a month. Vincero is no longer what they use to be.

Upon receipt of my watch, started up as per instructions to set time, noticed that the "seconds" hand is massively misaligned, as in, not even remotely on top of the "hour" indicator in several areas. Contacted customer service, who were initially helpful, but after resetting over 10 times, same issue. My issue has now been "forwarded", to then be ignored for 3 days despite numerous emails from my side. Incredibly unimpressed and would not recommend.