Warmies Tracking Order Status

für 25 euro weiß ich nicht ob sich das so lohnt, die designs sind zwar süß und so aber es ist nicht wirklich warm und auch nicht lange und der duft macht mich krank meine nase schnupft total und ich muss niesen seit dem

I purchased items from Warmies on 11/19. When the first week of December came and went and my tracking still was showing as "Still at the shipper", I emailed customer service. I never got a response and I still haven't gotten the order, and I have yet to get a refund. They don't respond to emails for weeks at a time. I finally got a response 2 weeks ago and was told to contact the post office and check with my neighbors. Finally, today, I got an email that it's obviously lost, and they want to send me a replacement. I've already purchased the items elsewhere as they were Christmas presents. Very sad because the products are amazing, but their customer service and response is terrible. If you're going to buy these products, order through Amazon or some other outlet where you have recourse, I've got no items and no money. At this point, I'm not a happy camper. Updated: 1/21/23 After leaving my review here, the president of the company reached out to me via email to see what he could do to make things right. I finally got a refund and an assurance from the President that they are working hard to improve.

Ware ok, Kundenservice ignoriert leider jegliche Anfrage bzgl. Bestellproblemen. Nicht zu empfehlen.

The warmies are great but if the item arrives late or you need to return you pay for the shipping which is at least $15 (item was 29.99 return was at least $15 depending on carrier). Just keeping it since it's so expensive to return. Responsive customer service and happy my daughter liked her cow. Disappointed on return policy

Ich bestelle schon seit Jahren bei warmies. Ich liebe die Wärmestofftiere. Halten sehr lange, super Auswahl,halten perfekt warm. Auch ein sehr netter zuvorkommende Service.hatten ein defekten warmie bekommen, der wurde gleich ersetzt ohne Probleme.